What We Collect and Why We Collect It
When you create an account with mzplaylogin, we collect the information you provide directly — your name, contact details, and the payment method you choose to fund your account. For transactions processed through Touch 'n Go eWallet, Boost, or GrabPay, we record the transaction reference and
-
1
amount; we do not store your wallet credentials or PIN on our servers. We also collect device data — browser type, IP address, and session timestamps — to keep your account secure and detect unusual access attempts. If you reach support via live chat or email,
-
2
the conversation is logged so we can follow up accurately. Data collected is used for account management, fraud prevention, and improving how the platform functions for you. We do not sell your personal data to third parties. Sharing with service partners — such as payment processors
-
3
— is limited to what is strictly needed to complete your transaction or verify your account. Retention periods depend on the type of data: account records are kept while your account remains active and for a period after closure as required under applicable local law. Access
-
4
to your account and eligibility for certain features depends on local law and is available where local law permits.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.